JetBlue Airways Supervisor Jobs – JetBlue Airways Careers Supervisor

IMPORTANT UPDATE:  Every decision JetBlue has made throughout the pandemic has been with our safety value front and center. Whether it’s requiring masks, or many of the other health and safety protocols we’ve had to navigate during the pandemic, all of these efforts have been focused on making the workplace and air travel safer for you and our Customers. As part of our commitment to health and safety, COVID-19 vaccines are required for all JetBlue employees. New hire employees must be fully vaccinated prior to the start of training.

Position Title: Supervisor Training Records

Position Summary

The Supervisor Training Records oversees the tracking and auditing of training requirements and completions for JetBlue training using a customer-focused approach.  Under the guidance of the Manager Training Records, the Supervisor will collaborate closely with JBU Colleges, the Safety team, compliance teams throughout JetBlue, and external regulatory bodies to ensure that records are accurately maintained according to guidance provided by JetBlue, Business Partner, and/or external regulatory agency requirements as appropriate.

Essential Responsibilities

• Organizes the resources and day-to-day processes required to ensure accurate entry of training completion records in the JetBlue training management system and assignment of training requirements to Crewmembers and Business Partners according to their position and/or qualifications.
• Conduct periodic records, qualifications and compliance audits to identify areas of risk and make recommendations to help improve operational efficiency and effectiveness; as well as, ensuring compliance with applicable FAA regulations.
• Maintains and enhances the training records manual (TRM), ensuring procedures are completed in line with FAA regulations and JetBlue best practices.
• Guides the Records team in the maintenance of training resource data including, but not limited to, Learners, Courses, Instructors, Rooms, and Devices in the training management system.
• Ensures availability of training compliance data to internal and external stakeholders.
• Collaborates with training scheduling team to ensure that they have the necessary information to ensure learners are scheduled according to position / qualification requirements.
• Assists with the creation and maintenance of documentation for training records processes and ensures that these processes are executed consistently.
• Assists in promoting the evolution and efficiency of the records maintenance processes using technology resources and process design.
• Supports the delivery of an exceptional learner experience.
• Supervises team of records personnel to ensure the tracking of training requirements and completions for training using a customer-focused approach.
• Take a significant role in the development of Crewmembers to support their engagement, growth, and goal achievement
• Other duties as assigned.

Minimum Experience and Qualifications

• High School Diploma or General Education Degree (GED)
• Three (3) years logistical, planning or related experience
• One (1) year auditing records experience
• Demonstrated ability to effectively collaborate and consult with internal customers and colleagues to drive business results.
• Strong attention to detail
• Available for occasional overnight travel (10%)
• Knowledge of Excel and PowerPoint.
• Must pass a ten (10) year background check and pre-employment drug test.
• Must be legally eligible to work in the country in which the position is located.
• Authorization to work in the US is required, this position is not eligible for visa sponsorship

Preferred Experience and Qualifications

• Bachelor’s Degree
• Four (4) years logistical, planning or related experience
• Three (3) years’ training records experience
• Three (3) years’ auditing records experience
• Regulatory or airline experience
• Experience as a power user of a Training/Learning Management System (especially MINT Training Management System or similar)

Crewmember Expectations:

• Regular attendance and punctuality
• Potential need to work flexible hours and be available to respond on short-notice
• Able to maintain a professional appearance
• When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
• Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
• Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System
• Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
• Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))

Equipment:

• Computer and other office equipment

Work Environment:

• Normal Office Environment

Physical Effort:

• Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

JetBlue Airways is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Nearest Major Market: Orlando