Air North Manager Jobs 2023 – Air North Careers Manager

Air North, Yukon’s Airline has always taken pride in providing the most authentic Yukon hospitality
experience to all its customers. In 2020 Air North, Yukon’s Airline was named the best airline in
Canada on Trip Advisor. This wouldn’t have been possible without the team behind the scenes.
This is a testament to the dedication and hard work of Air North’s employees.
Reporting to the Director of Maintenance the Quality Assurance Manager ensures all functions
and actions described in Air North’s policy and procedural manuals are compliant with established
regulations and carried out as such for Maintenance, Flight Operations, Safety Management
departments. The Quality Assurance Manager conducts audits and reports findings and areas of
concern to the appropriate Director, and may report directly to the Accountable Executive (AE) if
the normal lines of communication to the department Director fail.
Duties and Responsibilities include:

• Ensure that the Company meets or exceeds Transport Canada (“TC”), company and
  industry standards for regulatory compliance, airworthiness, safety and reliability
• Develop, implement and execute policies and procedures that help to ensure an
  effective Quality Assurance program
• Ensure the timely flow of accurate Quality Assurance-related information throughout
  the company
• Select auditor(s), ensuring they will not be auditing areas for which they are fulfilling
  those tasks or activities
• Record and track all audits, findings and corrective action plans in Q-Pulse
• Ensure completed audits and associated records are held for a time frame of at least
  two audit cycles or two years, whichever is greater
• Administrate the audit schedules
• Maintain checklists for the appropriate quality assurance program, procedures and
  processes in Q-Pulse
• Manage QA directives, milestones and systems implementation
• Monitor compliance with the QA system and TC requirements through direct
  supervision, surveillance utilizing checklists
• Initiate appropriate amendments to ensure compliance with corporate directives,
  regulatory requirements, internal or external audit requirements, current industry or
  manufacturer recommendations that would improve efficiency, safety, quality and/or
  airworthiness
• Act as the subject matter expert in regards to Statutory & Regulatory requirements and
  their impact on the Company’s process and procedures
• Manage the interface with quality representatives of Airworthiness and Regulatory
  Authorities
• Budget allocation and control of costs for QA related projects and development, Third
  Party Audits and Certification costs, and professional subscription costs
• Maintain situational awareness, stay cognitively-focused, and mitigate risks
• Ensure the highest levels of quality, safety and professionalism are always observed
• Growing the Quality Assurance program to include other departments within Air North
  that could benefit from the program
• Perform other duties as directed by the Director of Maintenance
  Knowledge, Skills and Abilities:
• Excellent written/oral communication skills with strong listening skills
• Exceptional organizational, time management and exceptional attention to details skills
• Able to work independently and alongside varying teams
• Able to deal with constant interruptions, distractions, time pressure and concurrent
  demands
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all
  times
• Able to travel to various domestic stations
• Able to identify potential risks and issues and formulate an effective strategy to mitigate
  the risk or prevent the issue from occurring
  Qualifications/Conditions of Employment:
• A minimum of five (5) years of Quality Assurance experience, preferably in an aviation
  environment
• Preferably hold a valid Aircraft Maintenance Engineer license, category M2
• Experience in conducting quality systems audits
• Experience in Microsoft software platforms
• Computer literate with prior Microsoft & Q-Pulse experience
• Obtain and maintain in depth knowledge of the CARS’s regarding its regulations and
  standards
• Must obtain and retain a Restricted Area Identification Card (RAIC)
• Must retain a Class 5 valid Driver’s license
• Must be a Canadian citizen, Permanent Resident or show proof of right to work in
  Canada
  ***Effective immediately, until such a time the federal government removes the
  vaccination mandate, Air North requires all new employees to be fully vaccinated at the
  time of hire and will request proof of vaccination upon onboarding. To request an
  accommodation under protected grounds, contact HR.***
  How to Apply:
  Quoting competition #4N22-028, please submit your resume and cover letter to the Human
  Resources Department:
  Email: [email protected]
  In Person: Air North Office, 150 Condor Road, Whitehorse, Yukon
  We wish to express our appreciation to all applicants for their interest in this position. Due to
  the substantial volume of applications, we receive, only candidates selected for an interview
  will be contacted. Applicants must clearly indicate that they meet the minimum qualifications
  to be considered for a position.
  Air North, Yukon’s Airline is committed to employment equity, and has been serving Yukoners
  for over 44 years. We offer competitive wages, an attractive benefits package including great
  travel perks, and an enriching work environment for our 350+ employees.